Frequently Asked Questions

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Orders & Production

When will my order ship?

Every piece from Forthright Insight is made to order. Once your order is placed, it enters production before shipping.

Production typically takes 2–5 business days, after which your order is shipped to your destination.

You’ll receive a confirmation email with tracking as soon as your order leaves the production facility.

Why are your products made to order?

We produce items only after they are purchased. This approach reduces waste, prevents overproduction, and allows us to focus on intentional design rather than mass inventory.

It’s a slower process than traditional retail, but it ensures each piece is created specifically for the person wearing it.

Shipping

Do you ship internationally?

Yes. Forthright Insight ships worldwide.

Shipping times depend on the destination and local postal services, but most international orders arrive within 7–14 business days after production.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location and the items in your order.

You will always see the final shipping cost before completing your purchase.

Sizing

How do I know which size to choose?

Each product page includes a Size Guide with detailed measurements to help you choose the best fit.

If you prefer a relaxed fit, consider sizing up. If you prefer a more fitted look, choose your standard size.

What if my item doesn’t fit?

Because each product is made to order, we recommend checking the size guide carefully before purchasing.

If there is a production issue or misprint, please contact us and we’ll make it right.

Returns & Issues

Can I return or exchange items?

Since products are made specifically for each order, returns for size changes or buyer’s remorse cannot always be accepted.

However, if your item arrives damaged, misprinted, or defective, please contact us within 14 days of delivery and we will resolve the issue promptly.

What should I do if my order arrives damaged?

Please contact us through the Contact page and include:

• Your order number
• Photos of the item
• A brief description of the issue

We will review the issue and arrange a replacement if necessary.

Brand & Products

What makes Forthright Insight different?

Forthright Insight is built around a simple idea:
Clothing can carry meaning.

Our designs are rooted in perspective, conversation, and clarity of thought. Each piece is created with intentional typography, clean structure, and bold statements that reflect the ideas behind the brand.

This is apparel for people who think deeply and speak honestly.

Will you release new designs?

Yes. Forthright Insight is an evolving collection of ideas.

New designs and collections will be released periodically, so check back often to see what’s new.

Contact

How can I contact you?

If you have any questions, you can reach us through the Contact page.

We typically respond within 24–48 hours.